Tenant Resources



Rent Payments

WHEN THE RENT IS TO BE PAID

Rent is due in the office of CML Holdings, LLC on the first day of each calendar month. If rent will be mailed, be aware that postmarks will not be accepted as validation of payment by the due date. If the rent is not received in the office by the fifth day of each calendar month, a late fee is assessed.

 

WHERE THE RENT IS TO BE PAID

Rent is to be paid in person at the office of CML Holdings, LLC or rent may be mailed to CML Holdings, LLC. at P.O.Box 15516, Savannah, GA. 31416. If rent will be mailed, be aware that postmarks will not be accepted as validation of payment by the due date.

 

HOW THE RENT IS TO BE PAID

Tenants may pay by ONE personal check, certified check, or money order. Payment can be separate money orders, as long as they are the correct amount, and paid at the same time. Cash will NOT be accepted. Tenants bringing cash to the office will be directed to purchase a money order.

 

HOW PAYMENTS ARE APPLIED

All payments made by tenants are applied to the oldest outstanding charge on tenant's account. If a tenant has an old late fee or other charge still outstanding on the account, a payment will first apply toward the old unpaid charge. When rent is not paid in full, tenant is subject to a late penalty.

 

 

 

LATE PAYMENTS

LATE FEE

When rent is not received in the office of CML Holdings, LLC by the fifth day of each calendar month, a late fee equal to 10 % of the rent amount will be assessed. This fee is based on the monthly rent amount NOT on the unpaid amount. Failure to pay the full rent amount by the due date will result in penalty.

 

THREE DAY PAY-OR-QUIT NOTICE

If rent has not been received by the 8th day of each calendar month, a three day notice to pay or quit will be delivered to tenant. Failure to pay all sums due by the close of business on the third day WILL result in eviction proceedings being initiated with the court.

 

 

HANDLING OF DELINQUENT PAYMENTS

If tenant delivers rent after the three day notice, but before eviction has been filed, rent may only be paid in the form of certified funds or money order.

 

 

 

 

EVICTIONS

WHEN EVICTION WILL BE FILED

Eviction proceedings will be filed upon expiration of the three day notice or on the fifteenth day of each calendar month, whichever is earlier. Filing is done at the open of the business day; therefore payments delivered on the day of filing will be too late to abate the eviction proceedings. Cost of filing and any other court or legal costs will be billed to tenant's account, and tenant will be responsible for payment of any and all charges incurred, regardless of whether or not tenant remains in occupancy.

 

SUBSEQUENT EVICTION FILING

CML Holdings, LLC reserves the right to refuse to accept payment on a second or subsequent eviction proceeding in any twelve-month period. Should CML Holdings, LLC elect not to accept payment, eviction proceedings will continue, and tenant will be required to vacate premises as directed by the courts.

 

 

 

 

RETURNED CHECKS

SERVICE CHARGE

Any check returned to CML Holdings, LLC for non-sufficient funds will be assessed a service charge equal to 10% of the monthly rent amount.

 

LATE PAYMENT FEE

Any check returned after the fifth of the month will constitute late payment, and a late fee will be assessed in addition to the returned check service charge.

 

FUTURE CHECK PAYMENTS

When a check is returned for non-sufficient funds, no further personal checks will be accepted.

 

PAYMENT OF NSF CHECKS

The face value of the check AND the service charge AND the late fee are due within five days after notification from CML Holdings, LLC. Failure to pay charges due will result in eviction proceedings being initiated based on unpaid rent.

 

 

 

 

SECURITY DEPOSIT

AMOUNT OF DEPOSIT

Security deposits are equal to one month's rent. In some instances, a tenant may be require to post additional security deposit due to various issues that may have arisen during the application process.

 

LOCATION OF DEPOSIT

Security deposits are held in CML Holdings, LLC escrow account with The Sun Trust Bank.

 

USE OF DEPOSIT FOR RENT

Security deposits may Not be used for rent or any other charges on tenants account during tenancy. Security deposits are intended to secure tenants faithful performance and execution of lease.

 

DISPOSITION OF SECURITY DEPOSIT

Upon vacancy and/or termination of lease, security deposit will be applied to any unpaid rent, late fees, NSF check fees, and/or to the costs of cleaning and/ or repairing damages to the premises caused by tenant(s) and/or their guests. This may include, but is not limited to, repairing any damages to the premises not present at tenant's initial possession of property, interior and/or exterior cleaning, carpet cleaning or replacement, painting and/or yard maintenance that is determined to be necessary to return the property to its original condition, normal wear and tear excepted.

 

REFUND OF SECURITY DEPOSIT

The balance of the security deposit remaining after all charges have been recovered will be refunded to tenant within thirty days after possession has been relinquished. Possession is transferred back to CML Holdings, LLC upon tenants' return of all keys to property. Tenant must have submitted a written 30-day notice to vacate or full security deposit will be forfeited as payment of last month's rent.

 

 

 

 

PETS

PET ACCEPTANCE

ALL pets must be listed on initial rental application so as to be approved prior to applicant taking tenancy, as not all properties managed by CML Holdings will allow pets. Once a tenant is in residence, any plans to obtain a new pet MUST be approved prior to bringing pet onto premises. If, at any time, it is found that there are pets on the property which are not declared on tenant's Pet Exhibit (attached to lease), tenant is subject to eviction (at owner's discretion).

 

 

PET FEE

Properties where pets are acceptable will require a non-refundable pet fee per pet. The amount is $500.00 for up to two pets. This is not a deposit. This fee is for the owner's courtesy in allowing pets on the premises and to help defer the inflated costs of maintaining a property where pets have been kept. This fee is not used toward any damages or cleaning upon tenants' vacancy or termination of lease.

 

PET BEHAVIOR

All tenants keeping pets on the premises must make every reasonable effort to keep their pet from becoming a nuisance to their neighbors. Tenants must also be diligent in not allowing the pets to damage the property by scratching doors and/or walls, chewing baseboards and/or blinds, tearing or clawing carpets, digging holes in yard, etc. Tenants keeping pets that generate more than two complaints in any thirty day period are subject to eviction should the problem not be resolved or pet removed.

 

 

 

REPAIRS AND MANTENANCE

TENANT REQUIRED MAINTENANCE

Tenant is required to change furnace and/or A/C filters on a monthly basis to prolong equipment life and promote efficient operation. Tenant is responsible for changing fuses, flipping breakers, un-jamming garbage disposals, changing light bulbs, lock-outs and other minor maintenance that may arise as a result of tenant's occupancy. Additionally, tenant is responsible for maintaining all lawns, flower beds, driveways, porches, patios, decks, balconies, sidewalks, stairwells, etc. This will include, but is not limited to, watering, mowing, weeding and raking yard areas; sweeping or hosing down other areas and keeping all areas clear of trash and debris. Tenant is responsible for keeping roof clear of leaves, pine straw and other debris.

 

MAINTENANCE REQUESTS

ALL maintenance requests must include a daytime phone number where tenant can be reached and detailed description of the problem, being as specific as possible as to location and severity. Also, tenant must be sure to include the property address in the event tenant's name is not readily recognized. Maintenance requests may be submitted by phone, fax, mail, e-mail or in person. Submission of a maintenance request constitutes tenant's authorization to enter premises to make said repairs, should tenant not be present. Should tenant request maintenance or repair for something that was caused by tenant and/or tenant's guests, or any item determined to be tenant's responsibility (see above paragraph), tenant will be charged.

 

CONTACT INFORMATION

Contact CML Holdings, LLC during business hours by phone at (912)355-0286, or by fax at (912) 303-9738, or by e-mail at info@cmlholdings.com. After hours, tenants may call and leave a message, fax in the request or e-mail the request; however, the request will not be received until the next business day.

 

 

EMERGENCY MAINTENANCE

For an immediate response in an emergency, call the Property Manager at (912) 604-3285, and someone will return the call as soon as possible.

 

TENANT INITIATED MAINTENANCE

If tenant should call for repairs by directly contacting a vendor, tenant will be responsible for all costs incurred. CML Holdings, LLC may be reached 24 hours a day, 7 days a week, therefore there should be no reason for a tenant initiated service call.

 

 

 

 

CONDITION OF PROPERTY

ACCEPTANCE CONDITION

Tenant accepts the property in its present condition and for the use for which the property is rented. Property is assumed to be in good condition, with any exceptions noted on tenant's Move-In Inspection Form.

 

MAINTAINING PROPERTY

Tenant agrees to maintain the property in good condition and repair. Tenant understands that there is to be NO parking on lawn, side walks or any other surface that is not specifically designated for parking. Exterior areas of property (stairs, porches, decks, sidewalks, lawns, driveways, etc.) will be kept clear of bicycles, lawn mowers, skateboards, baby strollers, boxes, or any other debris and/or trash. Outdoor trash cans will be stored either in the garage, behind a fence or on the side of the house, so as not to be visibly detracting when seen from the street. Tenant will make no alterations (including painting) to the property without the written permission of CML Holdings, LLC, but when so made, any alterations actually attached to the premises (building or yard) shall become a permanent part of the property.

 

INSPECTIONS

Inspections will be performed upon tenant taking possession at inception of lease and again upon vacancy and/or termination of lease. Additionally, quarterly inspections will be made to assess condition of property and ascertain that due care and diligence is being practiced by tenant in caring for property. Tenant agrees to allow access for purposes of inspection upon 48 hours. Tenant is not required to be present for inspections, and if not, written notice provided to tenant stands as CML Holdings' intent to enter premises. Should deficiencies be found, tenant will be notified by mail and given a reasonable period of time to correct deficiencies. A follow-up inspection will then be scheduled.

 

 

WHAT IS BEING INSPECTED FOR

CML Holdings, LLC is in the business of managing many properties. Accordingly, it is the responsibility of CML Holdings, LLC to monitor the condition of said properties to help secure the owners' investments in their properties. As such, during inspections, we will be looking for the following: any damages to property, such as holes in walls, stains on carpets, broken windows, etc.; cleanliness of property, such as marks or writing on walls, excessively dirty carpets, trash left standing in house, garage or yard, overgrown lawn or shrubbery, infestation of roaches, ants or fleas, etc.; anything that may result in an expense to the owner upon tenant vacating property, such as water leaks (even though tenant is usually responsible for paying water bills), roof leaks, etc.

 

 

 

 

EXPIRATION OR TERMINATION OF LEASE

EXPIRATION OF LEASE

Should tenant elect not to renew lease agreement, tenant is required to provide written notice of intent to vacate at least 30 days prior to intended move-out date. The lease expiration date is NOT automatically assumed to be the end of tenancy. Tenant will continue to be obligated to lease agreement until said 30 -days notice is tendered and expired. Should tenant elect to remain in tenancy upon expiration of lease term, tenant should sign and return the renewal that will be mailed approximately 45-60 days before lease expiration. Should tenant not receive a lease renewal, and tenant wishes to renew, tenant should contact CML Holdings, LLC to obtain lease renewal.

 

TERMINATION PRIOR TO EXPIRATION OF LEASE

Tenant is obligated to lease agreement until expiration of lease. Should the tenant desire to end the lease early, tenant must submit 30 days written notice. Tenant is also required to pay a lease break fee of one month's rent, and an administration fee of one month's rent.

EXCEPTION: Tenants who provide valid military transfer orders will not remain obligated to term of lease. Military tenants being transferred are still required to provide written notice of intent to vacate at least 30 days prior to vacating.

 

 

 

 

VACATING PROPERTY

STEPS TO VACATE

    1.  Tenant must deliver (by personal delivery, mail, fax or e-mail) a written notice of intent to vacate at least 30 days prior to intended move-out date.

    2.  Tenant must leave house clean and free of trash or debris.

         All ceramic, tile, vinyl and concrete areas are too swept and mopped.   

         All carpeted areas are to be vacuumed and professionally cleaned. (Receipt must be provided at final walk through inspection)

         All counters, cabinets, appliances, tubs, showers, toilets, mirrors, etc. are to clean and wiped down inside and out.

         All yard areas are to be mowed, raked and weeded; shrubbery is to be filled in completely.

    3.  Tenant must deliver all keys to CML Holdings, LLC (if they are not returned at move out inspection)

 

MOVE-OUT CHARGES

Tenant will be charge for any cleaning listed above that is not done satisfactorily. Additionally, paint and carpet will be based on a sliding scale, which incorporates length of tenancy, age of original carpet and/or paint, and condition of paint and/or carpet at tenant's possession of property. Tenant may request copy of charge calculations and/or information on current age of paint and/or carpet.